Payment Processing Specialist

Health Plans•Westborough, MA

1d•Onsite

About The Position

HPI is a unique, respected industry leader that has been serving customers for over 44 years, known for its innovation and adaptability. As a third-party administrator, HPI offers a suite of health and benefit solutions to employers. Joining HPI means contributing to ideas that make a real difference for employers and employees nationwide. The company fosters a supportive and inclusive work environment where innovation thrives, investing in the team's growth and well-being to ensure exceptional service. The Payment Processing Specialist is responsible for the facilitation of the payment process across Health Plans, Inc.’s client base.

Requirements

High School Diploma and 2+ years’ experience in accounts payable, invoicing or general accounting, preferably in the healthcare industry.
Must work collaboratively with other departments to resolve issues.
Must have strong decision and problem-solving skills.
Must be detailed, accurate, organized and able to prioritize tasks.
Must be able to work within timeframes and meet deadlines.
Must recognize and maintain confidentiality.
Must communicate in a professional manner.
Proficiency with Microsoft Word and Excel required.

Responsibilities

Coordinate claim, broker and vendor payment process as it relates to clients’ plan expenses.
Coordinate invoicing process related to client and member billing.
Compile and audit various daily reports pertaining to the payment process.
Research and resolve claim-related questions and situations.
Communicate with claim examiners, account managers and various other departments according to internal and client needs.
Communicate with outside vendors to insure the issuance and integrity of checks and EOBs created during the check run process.
Facilitate cross-departmental projects pertaining to billing, funding and enrollment that impact the validity of payments issued by the department.
Prepare management and client reports as needed.