Payment Posting Team Lead
About The Position
Envision is seeking a full-time Payment Posting Team Lead. The role generates patient statements and invoices and may involve data entry, payment posting, reconciliation of billings and invoices, balance checks, and maintenance of patient files. The position works with insurance companies on insurance billing, account review, and verification in accordance with program provisions. It is responsible for accurate electronic and manual EOB payment posting and reconciliation, and for overseeing team workflow and functions. The role also helps develop and implement policies and procedures. The position serves as a coach and mentor to Payment Posters but has no direct supervisory responsibilities. It operates in a professional office environment, uses standard office equipment, and does not require travel. The schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m. MST. The role is open to candidates in AL, AZ, CO, FL, ID, LA, MO, NE, OK, TX, UT, VA, and PA. Pay range: $18.59–$22.40.
Requirements
- Three or more years of experience in electronic EOB and lockbox payment posting, including posting allowable amounts and reconciliation processes.
- Three or more years of experience in manual payment posting and reconciliation.
- Two or more years of experience in a Team Lead or Supervisory/Management role, including experience initiating policies and procedures.
- Detail-oriented, self-motivated, a problem solver, and a team player.
- Ability to navigate multiple computer screens and browsers quickly and accurately.
- Ability to excel in a fast-paced team environment.
- Ability to continuously exceed company and customer expectations.
- Strong communication skills and a professional demeanor.
Nice To Haves
- Bachelor’s degree in Finance, Accounting, Healthcare Administration, or a related field; equivalent education, training, and experience is also acceptable.
Responsibilities
- Process electronic and manual payer EOBs, including posting patient portions, denials, adjustments, and contractual allowances.
- Ensure accurate interfacing, reconciliation, and posting of payments; research missing amounts and make corrections as needed.
- Reconcile daily reporting from multiple bank accounts to receivable accounts.
- Accurately post patient and carrier payments to patient accounts and calculate and enter contractual adjustments and patient discounts.
- Review and improve payment posting and reconciliation processes to increase accuracy and timeliness.
- Serve as the first point of contact for Payment Posters' questions, escalations, and troubleshooting.
- Work with Management to review, develop, implement, and maintain policies and procedures for refund posting and reconciliation as needed.
- Coach and mentor Payment Posters.
- Adhere to Envision’s Code of Conduct and Compliance Policies and attend annual compliance training.
- Perform other duties as assigned.
Benefits
- Medical, dental, vision, and life insurance
- Company-matched 401(k) plan
- Employee Stock Ownership Plan
- Paid time off and paid holidays
- Employee Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
