Payment Posting Specialist - Revenue Cycle Management

Vital Care Infusion Services • Phoenix, AZ

7d • $19 - $23

About The Position

The Payment Posting Specialist works in a team-based environment and is responsible for accurately posting and reconciling payments received from patients, payers, and third parties in a timely manner. The role supports Vital Care franchises through regular communication, works with internal departments and payers to address payment issues, and helps maintain timely, accurate patient-account records.

Requirements

• Excellent listening, speaking, comprehension, and writing skills.
• Understanding of processes, systems, and techniques for successfully posting insurance explanations of benefits.
• Ability to identify gaps and problems through documentation review, determine lasting solutions, make effective decisions, and take necessary corrective action.
• Strong organizational skills and ability to track and maintain clear, complete records of activities, cases, and related documentation.
• Knowledge and skill in using the MS Office suite and pharmacy applications.
• High school diploma or equivalent.

Nice To Haves

• 1–2 years of insurance posting experience preferred.

Responsibilities

• Maintain positive ongoing relationships with franchises through regular email or phone contact.
• Work independently, prioritize tasks, and align work with Vital Care goals.
• Contribute as a committed team player and display Vital Care's core values.
• Obtain remittance notifications from internal applications and external sources to post payments to patient accounts in a timely manner.
• Complete the reconciliation process in accordance with company policies.
• Communicate with other Vital Care departments regarding payer issues or concerns.
• Assist Information Technology with implementing internal applications that support the posting department.
• Work with payers or Revenue Cycle team members to track payer recoupments through refunds or offsets.
• Collaborate with the team to ensure all payments are posted to patient accounts in a timely manner.
• Scan checks into bank software for daily deposits.
• Analyze explanations of benefits to ensure adjustments and transfers are applied appropriately.
• Process and post credit card payments.
• Index payments to the daily posting workflow to enable timely posting.
• Perform additional duties of similar complexity as assigned by Vital Care leadership.

Benefits

• Comprehensive medical, dental, and vision plans
• Flexible spending and health savings accounts
• Paid time off and personal days
• Company-paid holidays
• Paid paternal leave
• Volunteerism days off
• Company-sponsored basic life insurance
• Long-term disability insurance
• Voluntary life, accident, critical illness, and short-term disability insurance
• 401(k) matching
• Tuition reimbursement
• Employee assistance programs for mental health, financial, and legal support
• Rewards programs offered by the medical carrier
• Professional development and growth opportunities
• Employee referral program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED