Payment Poster Specialist

Shady Grove Fertility • ,

3d • Remote

About The Position

US Fertility, the nation’s leading partnership of physician-led fertility practices, is redefining what it means to build a career in reproductive medicine. Our team members choose to build their career home at US Fertility because of the hope we inspire in our patients, the lives we help bring into the world, and the culture of excellence we foster across our organization. We share a deep commitment to continuously improving the patient experience and advancing research and development in one of the most dynamic and impactful fields of medicine. Through our national network of premier fertility centers we combine clinical expertise, scientific innovation, and compassionate care. The work we do building families offers purpose, challenge, and personal reward—and we’re just getting started. We have an immediate opening for a Payment Poster Specialist to join our remote team at US Fertility. This role provides the opportunity to grow within a nationally respected organization while remaining closely connected to the patients and teams you support every day.

Requirements

• Associate degree in accounting, business, healthcare or medical billing certificate. High School Diploma acceptable with 3+ year of medical billing hands on experience
• Minimum 1-year specialized experience with medical billing certificate, or minimum 3 years’ experience without billing certificate
• Ability to access, input, and retrieves information from a computer. Medical software program experience required
• Knowledge of office procedure and office machines (i.e. computer, fax, copier, etc.)
• Proficiency in a variety of computer software applications in word processing, spreadsheets, database, and presentation software (MSWord, Excel, PowerPoint, OneNote, Office 365)
• Ability to demonstrate good judgment
• Ability to communicate accurately and concisely
• Ability to remain calm and poised under stress
• Must have a high level of interpersonal skills to handle sensitive and confidential situations

Responsibilities

• Process and post insurance, patient, collection, and miscellaneous payments accurately and within established turnaround times.
• Manage ERA/EFT enrollment, monitor enrollment status, and maintain electronic payment processing for assigned practices.
• Download, review, and reconcile electronic remittance advice (ERA), explanation of benefits (EOBs), and payment files from clearinghouses and payer portals.
• Research and resolve payment discrepancies, denials, recoupments, overpayments, and other account variances.
• Contact insurance carriers to obtain missing EOBs, verify payment information, and resolve payment-related issues.
• Reconcile daily payment activity to bank deposits and ensure the accuracy of financial transactions.
• Review and update patient accounts by applying payments, denials, deductibles, and contractual adjustments in accordance with payer contracts and company guidelines.
• Create and maintain payer portal access and ensure all payment-related documentation is organized and scanned promptly.
• Meet departmental productivity and accuracy benchmarks while maintaining confidentiality and delivering exceptional customer service.
• Cross-train in payment posting functions and provide backup support to ensure timely month-end close and departmental operations.

Benefits

• Medical, dental, and vision insurance
• 401(k) with company match
• Tuition assistance and professional development support
• Performance-based bonus opportunities
• Generous paid time off, paid holidays, and paid parental leave
• Life and disability benefits
• Fertility Discount Program
• Employee wellness and recognition programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree