Payment Poster II

University of Rochester • Town of Gates, NY

3d • $19 - $26 • Hybrid

About The Position

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

This role is responsible for the accurate and timely posting of third party and patient payments, insurance denials and patient responsibilities to individual patient accounts. It involves researching unidentified payments, evaluating offsets for accuracy, balancing holding accounts, and creating general ledger deposits. The position also generates and posts refunds.

Requirements

• Associate's degree in Accounting and 2 years related cashiering or banking experience required
• Or equivalent combination of education and experience

Responsibilities

• Responsible for the accurate and timely posting of third party and patient payments, insurance denials and patient responsibilities to individual patient accounts.
• Researches unidentified payments, evaluates offsets for accuracy, balances holding accounts and creates general ledger deposits.
• Generates and posts refunds.
• Balances and posts electronic file payments from Medicare, Medicaid, Blue Cross, and MVP.
• Balances check payments, identifies discrepancies, and creates general ledger deposit receipts.
• Follows up on missed payment deadlines.
• Communicates with University Finance and Information Systems Division regarding process and problems.
• Evaluates offsets for accuracy, posts offsets, and records information to properly account for forward balances and completed offsets.
• Balances and posts commercial, workers compensation, no fault, and miscellaneous insurance payments.
• Reviews and interprets various remittances to identify and calculate the correct payment amount, patient co-pay, co-insurance, deductible, and interest total.
• Determines patient responsibility and applies denial codes.
• Analyzes and codes explanation of benefits and assigns correct rejection total and denial code.
• Balances and posts patient payments received via live check, online banking, credit card or through the lockbox.
• Researches and determines applicable visit for posting based on transaction type.
• Researches and solves unidentified payments received with inadequate documentation for posting.
• Contacts hospital departments and insurance companies to inquire where payment should be applied.
• Communicates with Patient Accounts Office (PAO) staff regarding duplicate or erroneous payments and adjustment or indexing issues.
• Reconciles, validates, and balances individual holding and offset accounts.
• Verifies and generates refunds to insurance companies if payment received in error.
• Acts as liaison between PAO and Medicare/Medicaid/Blue Cross/MVP agencies concerning duplicate, insufficient, missing or erroneous payments.
• Creates and sends notices of adjustments on incorrect payments.
• Answers inquiries from PAO personnel concerning payments and rejections.
• Transfers insurance and patient monies between proper accounts and insurance levels.
• Transfers payments to/from appropriate University/Hospital general ledger accounts.
• Sorts lockbox batches and correspondence only items.
• Accounts for all lockbox batches and notifies Supervisor of any problems.
• Breaks down large remittances into smaller batches and balances to payment total.
• Reviews and processes correspondence according to department procedures.
• Scans, pre-works, and indexes batches.
• Posts self pay refunds, insurance refunds, and accounting office adjustments.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree