Payment Operations Specialist

Topstep • Chicago, IL

5d • $28 - $34 • Hybrid

About The Position

The Payment Operations Specialist prepares and processes Topstep's daily trader payouts under documented controls across ACH, Wise, wires, and Aeropay. Topstep is hiring two Specialists as part of bringing payout processing in-house. These roles absorb the work currently performed by a 4-5 person offshore team as automation matures - so the job combines disciplined daily execution with active participation in cutover and the adoption of new automated workflows.

Requirements

• 2 + years of operations experience in payments, banking, or fintech.
• High attention to detail and strong process discipline.
• Comfort working to firm daily cutoffs.
• Clear written records and communication.

Nice To Haves

• ACH or wire processing exposure.
• Familiarity with Wise or Aeropay.
• Experience in audit-controlled environments.

Responsibilities

• Prepare ACH, Wise, and wire batches according to runbooks and daily cutoffs.
• Process returns, retries, and payout exceptions accurately and on time.
• Operate as maker only: never validate or release your own work; every batch passes checker review.
• Maintain accurate, complete records for independent reconciliation by Accounting.
• Flag anomalies and control gaps immediately.
• Execute cutover tasks as offshore work transitions in-house.
• Adopt new automated workflows as TRM and batch automation land; suggest runbook improvements from the front line.

Benefits

• Seven Company-paid Holidays
• generous Family Leave
• Paid time off is front-loaded
• Competitive 401(k) matching
• health, dental, and vision insurance
• bonus for taking 5 consecutive days
• Employee referrals are bonused
• food and groceries budget
• contributes towards health and wellness
• performance-based bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed