Payment Specialist

Wolverine State Credit Union • Alpena, MI

1d

About The Position

The Payment Specialist is responsible for the daily payment, accounting, and card service operations of Wolverine State Credit Union. This position processes and balances a variety of financial transactions, maintains accurate records and reports, administers debit and credit card services, and assists members and staff with payment-related questions and issues. The Payment Specialist ensures daily functions are completed timely and accurately and in accordance with Credit Union policies, procedures, and applicable federal and state regulations.

Requirements

• High school diploma or equivalent required.

Nice To Haves

• Associate degree or specialized training in accounting, business, finance, or a related field, along with two years of credit union or banking experience, preferred.

Responsibilities

• Process ACH activity, including exceptions, settlements, WSUDs, stop payments, general ledger entries, and related member and staff inquiries.
• Process and support ACH origination activities in accordance with established procedures and controls.
• Process check returns, NSF exceptions, settlements, and related adjustments.
• Review, process and post CO-OP, FIS, Visa, and other applicable settlement and general ledger entries and account adjustments.
• Process incoming and outgoing wires, maintain required logs, and complete OFAC requirements.
• Process accounts payable and corporate Visa transactions.
• Balance assigned general ledger accounts and research and correct discrepancies as necessary.
• Review and process RDC enrollments, check reviews, exceptions, and related adjustments.
• Process ATM, debit, and Visa card requests and maintain applicable card inventory.
• Troubleshoot ATM, debit, and Visa transaction issues and assist members and staff with card and payment-related questions.
• Review and process card fraud and disputes, including member contact, compromised card replacement, conditional credits, chargebacks, representments, account adjustments, and related documentation.
• Complete required processing, tracking, documentation, and related reporting for ACH, wire, check and suspected fraud cases.
• Process ATM check deposit files and applicable adjustments.
• Maintain card-related programs and services, including rewards, gift cards, travel notifications, and card compromise notifications.
• Perform off-site ATM servicing and related functions as assigned.
• Complete assigned BSA assessments, monitoring, due diligence documentation, and other BSA-related responsibilities.
• Complete and maintain required reports, records, logs, and supporting documentation accurately and timely.
• Maintain knowledge of applicable regulations, Credit Union policies, procedures, products, and payment systems.
• Other duties as needed/assigned

Benefits

• Weekly Pay
• Paid Vacation – Available after 90 days of employment
• Paid Sick Time – Available after 90 days of employment
• Paid Holidays
• Paid Bereavement Leave
• Medical, Dental & Vision Insurance – Employees AND eligible dependents pay ZERO premiums! Coverage is effective the first of the month following 60 days of employment.
• Life Insurance
• Short-Term & Long-Term Disability
• 401(k) Retirement Plan – After 90 days, WSCU provides a matching contribution of up to 1% when you contribute to the plan. After one year of employment, WSCU contributes an additional 8% of your gross wages.
• Wellness Reimbursement
• Tuition Reimbursement – Available after one year of employment
• AFLAC
• Longevity Bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED