Payment Network Analyst II (Card Networks)

Pathward, N.A.

16h•Hybrid

About The Position

Responsible for the implementation and continued support of new and existing program setups at the payment networks. At Pathward, we take tremendous pride in our purpose to create financial inclusion for all™. We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high quality financial products. We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well-positioned for success. We celebrate, and embrace, our team members through our HUMBLEHUNGRYSMART approach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.

Requirements

High School Diploma or equivalent
Typically requires a minimum of two years of related experience.
Proficient communication skills
Self-directed and motivated
Critical and adaptive thinking
The ability to manage multiple tasks, working in a fast-paced environment, meeting established deadlines
Excellent problem-solving skills
A high degree of accuracy; detail-oriented

Responsibilities

Ensures the appropriate network and account set-up for new programs.
Completes, submits, and retains all necessary documentation and reports to Networks to support payments programs.
Administers network portals and provisions internal staff and partners.
Registers applicable third parties with networks.
Drives annual network renewal processes.
Updates and educates stakeholders on network rules and operating procedures as needed.
Contributes in meetings and keeps team members informed of relevant tasks and issues including status, dependencies and expected timelines for completion.
Reviews network forms from partners and processors for completeness and accuracy prior to network submission.
Updates internal configuration system to reflect network setups.
Utilizes internal case system to communicate and document network tasks within established timeframes.
Utilizes tools and resources to navigate questions and processes.
Navigates day-to-day tasks independently.
Serves as an experienced resource for other team members to navigate requests.
Serves as the subject matter expert (SME) for network fundamentals.
Identifies areas of improvement and drives solutions.
Other duties as assigned