Payment Analyst, CEP Insurance & Billing

CarolinaEastNew Bern, NC
Onsite

About The Position

The Accounts Receivable (AR) Payment Analyst – Hospital Billing is responsible for accurately applying and reconciling payments from patients, insurance providers, and third-party payers in a fast-paced healthcare environment. This role ensures that all payments are posted correctly to patient accounts, identifies and resolves discrepancies, and works closely with billing, collections, and revenue cycle teams to support timely and accurate reimbursement. The analyst also reviews remittance advice, manages denials or short pays, and contributes to process improvements to optimize hospital revenue. Strong attention to detail, knowledge of healthcare payment systems, and familiarity with payer guidelines and EOBs/ERAs are essential for success in this role.

Requirements

  • High school graduate or equivalent (GED).
  • Deliver outstanding customer service that upholds CarolinaEast's Standards of Excellence.

Nice To Haves

  • Experience with insurance remittances (EOBs/ERAs) and payer guidelines.

Responsibilities

  • Accurately apply and reconcile payments from patients, insurance providers, and third-party payers.
  • Post payments correctly to patient accounts.
  • Identify and resolve payment discrepancies.
  • Work closely with billing, collections, and revenue cycle teams to support timely and accurate reimbursement.
  • Review remittance advice.
  • Manage denials or short pays.
  • Contribute to process improvements to optimize hospital revenue.

Benefits

  • Robust benefits package to all full-time employees.
  • Benefits for part-time plus and part-time staff.
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