Payment Administration Analyst

loanDepot • Irvine, CA

9d • $26 - $32

About The Position

The Payment Administration Analyst will be responsible for various payment processes. This role involves batching and preparing payments for application or manually processed payments for all the various loan products to customer accounts. The analyst will perform various duties including receiving and disbursing funds, reversals, suspense, fees, transfers, cash advances, and all types of withdrawals. A key aspect of this role is the timely and accurate posting of transactions in a high-volume environment daily. The analyst will also be responsible for printing company checks, validating/reconciling checks to reports, and dispatching/mailing of checks. In-depth research on customer accounts is required to ensure accurate posting, and the analyst will prepare and balance cash applications for deposit daily. Updating and balancing checks, logs, and statistical reports, as well as contacting financial institutions to confirm availability of funds, are also part of the responsibilities. Maintaining confidentiality with all customer information is paramount.

Requirements

• 2+ years’ experience in Payment Processing or Cashiering within the Mortgage Servicing Industry required.
• High School Degree or equivalent required.

Nice To Haves

• Minimum of 1 year experience and shown proficiency in Black Knight Financial Services (MSP/BKFS) and LoanSphere systems highly preferred.
• Bachelor’s degree preferred.

Responsibilities

• Batch and prepare payments for application or manually processed payments for all the various loan products to customer accounts.
• Perform various duties including receiving and disbursing funds, reversals, suspense, fees, transfers, cash advances, and all types of withdrawals.
• Timely and accurately post transactions in a high-volume environment daily.
• Print company checks, validate/reconcile checks to report and dispatch/mailing of checks.
• Perform in-depth research on customer accounts to ensure accurate posting.
• Prepare and balance cash applications for deposit daily.
• Update and balance checks, logs, and statistical reports.
• Contact financial institution to confirm availability of funds.
• Maintain confidentiality with all customer information.

Benefits

• Aggressive compensation package based on experience and skill set.
• Inclusive, diverse, and collaborative culture where people from all backgrounds can thrive.
• Work with other passionate, purposeful, and customer-centric people.
• Extensive internal growth and professional development opportunities including tuition reimbursement.
• Comprehensive benefits package including Medical/Dental/Vision.
• Wellness program to support both mental and physical health.
• Generous paid time off for both exempt and non-exempt positions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED