Paying Transfer Agent Operations Specialist
About The Position
Performs bond processing activities for corporate trust customers. Uses established procedures to ensure the accurate and timely processing of bonds. Provides internal and external customer service. Reviews account transactions to assess appropriateness. Researches problems or issues that arise and performs corrective processing to resolve issues. Tracks and gathers information for statistical reporting. Suggests processing improvements. Ensures legal requirements for special transactions are satisfied. This role requires working from a U.S. Bank location three (3) or more days per week.
Requirements
- High school diploma or equivalent
- One to three years of experience in transaction processing
- Demonstrated clerical, key entry, and customer service/relation skills
- Demonstrated ability to communicate clearly and effectively, both verbally and in writing
- Well-developed ability to identify and resolve problems
- Proficient computer skills, especially Microsoft Office applications
Responsibilities
- Performs bond processing activities for corporate trust customers.
- Uses established procedures to ensure the accurate and timely processing of bonds.
- Provides internal and external customer service.
- Reviews account transactions to assess appropriateness.
- Researches problems or issues that arise and performs corrective processing to resolve issues.
- Tracks and gathers information for statistical reporting.
- Suggests processing improvements.
- Ensures legal requirements for special transactions are satisfied.
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
- Incentive and recognition programs
- Equity stock purchase
- 401(k) contribution and pension
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
