Paying Agent Loan Associate Analyst

Guidehouse•San Antonio, TX

7d•Onsite

About The Position

As a Loan Associate Analyst, you will perform day-to-day lender service operations, including one or more loan servicing functions such as electronic disbursements, document processing, payment calculations, security redemptions, balance activity review, remittance reconciliation, monitoring industry performance and adherence to stated agreements, and monitoring audit artifacts. You will select appropriate methods from a variety of procedures and may make simple adaptations or interpretations of a limited number of substantive guides and manuals. Clerical steps may vary in type or sequence depending on the task, and recognized issues may be escalated. The role requires full-time, in-office work. Travel may be required up to 10%, and the candidate must be able to obtain and maintain a federal Public Trust.

Requirements

High school diploma or GED.
At least 1 year of work experience.
U.S. citizenship.
Ability to obtain and maintain a federal Public Trust.
Experience using Microsoft Office products.
Ability to work full-time in an office.

Nice To Haves

Bachelor's degree or college credits; a bachelor's degree is highly preferred.
Strong organizational and communication skills for a professional office setting.
Knowledge of SBA Form 1502 and Form 1086.

Responsibilities

Perform day-to-day lender service operations and loan servicing functions.
Process daily or monthly electronic disbursements and documents.
Perform payment calculations and security redemptions.
Review daily balance activity and reconcile remittances.
Monitor industry performance and adherence to stated agreements.
Monitor audit artifacts.
Select appropriate methods from established procedures and make simple adaptations or interpretations of guides and manuals.
Escalate recognized issues.

Benefits

Medical, prescription, dental, and vision insurance.
Personal and family sick time and company-paid holidays.
May be eligible for a discretionary variable incentive bonus.
Parental leave.
401(k) retirement plan.
Basic life and supplemental life insurance.
Health Savings Account and dental, vision, and dependent care Flexible Spending Accounts.
Short-term and long-term disability.
Tuition reimbursement, personal development, and learning opportunities.
Skills development and certifications.
Employee referral program.
Corporate-sponsored events and community outreach.
Emergency back-up childcare program.