Payer Product Manager

The SSI Group, LLC.Mobile, AL

About The Position

To focus on running a product (or product set) as a line of business; responsible for the entire product life cycle from inception to sunset and with all that they may entail.

Requirements

  • Must have excellent critical thinking skills.
  • Must possess strong skills for interfacing with the business and providing/suggesting solutions.
  • Must have good problem-solving skills.
  • Ability to work under pressure and to prioritize.
  • Must possess excellent organizational skills.
  • Must possess ability to handle multiple tasks effectively.
  • Must be a rapid learner and the ability to work independently.
  • Must be able to make independent judgment decisions with little or no supervision.
  • Must be able to interact cordially and productively with co-workers.
  • Must have good customer service skills with excellent verbal and written communication skills.
  • Must exhibit strong proficiency in the use of Microsoft Office.
  • Must be able to proficiently speak, read and write in English.
  • Must be able to see clearly with or without corrective lenses and hear clearly with or without aids.
  • Must be able to use hands, fingers and wrists, repetitively, using a computer keyboard and other office equipment, regularly.
  • May be required to interact with out of town clients and be at tradeshows up to 35% of the time.
  • Must be able to travel regularly via airplane and automobile.
  • Bachelor’s Degree or equivalent in Health Information Management or related field required.
  • At least 5 years in healthcare or related field required; revenue cycle preferred.

Nice To Haves

  • Past product management experience preferred.
  • Pragmatic Institute Product Manager certifications preferred.

Responsibilities

  • Employs product lifecycle management which includes managing appropriate resources to meet that plan and approve detailed designs, supervises the development, and implements application user interface and web-based solutions and ensures appropriate messaging is conveyed to all functional components of the organization (e.g. Leadership, Finance, Sales, Implementation, Support).
  • Coordinates activities with stakeholder departments (Senior Leadership, Product Engineering, Sales, & Marketing) to ensure new offerings include the desired capabilities & launch on time and within budget.
  • Works with existing Product Managers to evaluate crossover of Payer product offerings to the provider market.
  • Completes and maintains comprehensive product roadmaps based upon customer input, market analysis, and competitive intelligences.
  • Defines, executes, and maintains product strategy and new feature development.
  • Provides strategic product demonstrations and presentations to targeted customers and prospects.
  • Acts as one of the primary product evangelists
  • Develops and applies “best practice” healthcare industry knowledge to further increase product value.
  • Supports periodic budget forecasting and adjustment efforts for application input on new business initiatives and support strategic corporate planning.
  • Assists with training new product managers and analysts.
  • Collaborates across departments on go to market strategies and work with Marketing and Sales on implementing these strategies.
  • Partners with SSI’s various technology teams and take ownership of defining product requirements.
  • Ensures the utilization of a consistent, objective process to prioritize and select product enhancements.
  • Engages customers to get the voice of the customer.
  • Is the subject matter expert on the product line, competitive products, and how we compare in the market.
  • Monitors emerging trends and how they shape and inform the development process and user experience.
  • Embraces the SSI Playbook Framework to keep commitments, meet timelines, and delight our clients.
  • Acts as a positive role model in all aspects of professional performance.
  • Observes safety procedures and personnel policies.
  • Assists other departments (e.g. Implementation, Support, etc.) as needed to help train, teach product function.
  • Develop thought leadership in industry through speaking, writing, and interview opportunities.
  • Other duties as assigned.

Benefits

  • medical
  • dental
  • life/AD&D
  • LTD
  • vision
  • 401(k) matching
  • paid vacation
  • tuition reimbursement
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