Payer Enrollment Specialist

AndHealth•Columbus, OH

4d•Onsite

About The Position

AndHealth is seeking a dedicated Payer Enrollment Specialist to play a key role in the full lifecycle of payer enrollment and credentialing processes for all AndHealth licensed and certified healthcare professionals. This role will collaborate with internal teams and external partners to ensure compliance and uphold the highest standards of quality and patient safety.

Requirements

2+ years of experience credentialing in healthcare credentialing, payer enrollment, or experience working in a healthcare-related role.
Impeccable attention to detail and are attentive and present in your work.
Ability to thrive on change and can quickly adapt to evolving processes to continuously improve credentialing.
Organized with the ability to prioritize work based on changing and challenging deadlines.
Self-directed and able to work independently, as well as participate in group projects.
Ability to handle sensitive information with discretion and professionalism.
Excellent interpersonal, verbal, and written communication skills.
Proficiency in Microsoft Office, Google Workspace, and utilizing credentialing software and database systems.

Nice To Haves

Experience with credentialing under FQHC and HRSA standards is a plus.
You subscribe to and are willing to live our culture creator values.

Responsibilities

Ensure timely and accurate submission of payer enrollment and credentialing applications and packets.
Provide comprehensive support for credentialing activities, including tracking and reporting.
Maintain strong communication with payers and partners to facilitate enrollment and compliance.
Maintain accurate provider records, including licenses, certifications, and CAQH profiles, ensuring all required documentation remains current.
Support and coordinate payer enrollment activities for AndHealth’s partners, ensuring timely and accurate submission of all payer enrollment documents to partners.
Accurately input and track payer enrollment statuses for all partners, maintaining comprehensive records for all activities.
Prepare and distribute reports on payer enrollment status and credentialing activities for internal use and external audits.
Establish and maintain effective communication with payer representatives and AndHealth’s partners to resolve any issues related to payer enrollment and credentialing.
Create and maintain internal guides outlining payer enrollment processes and best practices.
Gain an in-depth understanding of the payer landscape in states where we are doing business, with an emphasis on Medicaid and the broader payer mix.
Support ongoing education and training of AndHealth staff regarding payer enrollment requirements, processes, and landscapes in states where we are doing business.
Maintain a highly organized system, inclusive of tracking mechanisms, for credentialing schedules, files, and documentation.
Provide periodic updates to Credentialing Lead and respective AndHealth teams on payer enrollment and credentialing statuses.
Assist the Credentialing Lead in all credentialing and re-credentialing activities, including primary source verifications, license renewals, CAQH profile updates, and preparation of applications for AndHealth providers, clinical pharmacists, pharmacy team members and other non-clinical staff.
Track and maintain all expirables including but not limited to licenses, certifications, registrations, and other required documentation.
Maintain knowledge of current partners, government agencies, and general requirements for credentialing AndHealth professionals.
Collaborate with legal and compliance to ensure adherence to relevant laws, regulations, and contractual obligations related to credentialing, licensure and payer enrollment.
Participate in internal and external partner-related meetings and discussions, providing appropriate and timely responses to payer enrollment and credentialing processes and timelines.
Assist with licensing activities and AndHealth staff profile management.
Support with special projects as needed.