Enterprise Enrollment Specialist (Payer EDI)

Office Ally

1d•$46,000 - $60,000

About The Position

At Office Ally, we’ve been revolutionizing healthcare administration since our inception. What started as a clearinghouse focused on simplifying insurance claims processing for healthcare providers has grown into a full-suite healthcare technology company. We offer a range of affordable, cloud-based revenue cycle management solutions –from eligibility verification and claims management to revenue recovery and payment processing –that help healthcare organizations of all sizes streamline operations and reduce administrative burdens so they can focus on what matters most: patient care. In April 2026, Office Ally acquired Jopari Solutions, Inc, a leader in straight-through electronic claims processing for Property & Casualty (P&C), Commercial, and Government healthcare. Jopari brings deep industry expertise and innovative enterprise payment solutions that are transforming how disbursements are handled across the insurance ecosystem. Together, we are expanding our capabilities across the full healthcare transaction lifecycle, connecting claims, payments, and data exchange to deliver a more seamless and efficient experience for providers, payers, and partners. At the core of our company are four key values that guide our mission and work: Ownership: We take pride in our responsibilities, driving results and taking accountability for the success of our projects. Empowerment: We believe in giving our team the autonomy and support to make decisions that lead to innovative solutions. Innovation: We continuously seek new and better ways to improve healthcare administration, embracing creativity and forward-thinking technology. Transparent Communication: Open, honest communication is at the heart of our collaborations, internally and with our clients, ensuring alignment and trust. We're looking for an Enterprise Enrollment Specialist to join our growing product team. This position is responsible for managing the enrollment and onboarding process for entities engaging in electronic transactions between Office Ally’s Clearinghouse and payer and trading partner organizations. This role involves coordinating the setup, validation, and maintenance of electronic data interchange (EDI) requests and approvals with various stakeholders (including customers) ensuring compliance with industry standards and the Office Ally enrollment process by performing the following duties.

Requirements

High school diploma or GED
3+ years of related experience and/or training or equivalent combination of education and experience working in enrollment management or a related field
Strong organizational skills with attention to detail and ability to manage multiple enrollment processes simultaneously
Excellent communication skills to effectively interact with internal teams and external stakeholders
Proficiency in using relevant software and tools for enrollment and EDI management
Problem-solving abilities to troubleshoot enrollment issues and provide efficient solutions.
Proficiency in understanding Enrollment processes for EDI transactions, industry standards and compliance regulations (HIPAA, ANSI X12).

Nice To Haves

3+ years of experience within the healthcare or insurance industry

Responsibilities

Oversee and manage the enrollment process for new and existing customers wishing to engage in electronic transactions with Office Ally, ensuring that timely and accurate EDI payer/Clearinghouse is completed.
Work directly with customers to complete and submit the appropriate information to be approved to send and receive electronic transactions through Office Ally.
Validate and review enrollment documentation, ensuring completeness and adherence to payer specific standards.
Serve as a point of contact for entities (such as Office Ally stakeholders, customers, clearinghouses, etc.), to advise the appropriate process for enrolling EDI transactions to be sent and received by Office Ally, where applicable.
Collaborate with internal departments and external stakeholders to facilitate and manage the onboarding and enrollment process.
Ensure that all enrollment activities adhere to regulatory requirements and industry standards governing electronic transactions (HIPAA, X12 standards, etc.).
Document and maintain accurate records of the enrollment process, including documentation of agreements, setup procedures, and communication with stakeholders.
Provide support and guidance to internal and external customers throughout the enrollment process.
Works collaboratively in a team environment with a spirit of cooperation.
Serve as a primary point of contact for specific Enterprise clients throughout the enrollment lifecycle, participating in prospect calls, leading enrollment kickoff meetings, and setting clear expectations for timelines and requirements.
Manage ongoing client engagement through regular meetings and email communication, providing status updates, addressing questions, and ensuring alignment across all phases of enrollment.
Resolve complex or escalated enrollment scenarios by partnering with internal teams and providing strategic guidance to ensure a smooth and timely onboarding experience.