Pay Clerk-Army Military Pay Office Support
About The Position
Strategic Resources, Inc. (SRI) provides Army Military Pay Office support in the areas of financial management services support to the United States Army. Services include general customer service support and inquiries, Soldier readiness point customer service, and finance in and out-processing. Peripheral task requirements include processing and management of voucher documents. Extension reviews include expenses as indicated on the voucher, supporting documents and travel orders to ensure service members are paid correctly. The pay clerk delivers exceptional customer service and receives, verifies required documentation, processes and tracks all pay actions/transactions, and follows up and corrects resulting rejections.
Requirements
- High school degree
- Excellent verbal and written communications skills.
- Must speak, read, and comprehend English.
- Must possess sound organizational skills.
- Proficient in Microsoft Office - Power Point, Excel, Word, Access.
- Must possess excellent customer service skills with the ability to interact with others in a professional manner.
- Must be a US Citizen.
Nice To Haves
- Some college preferred.
- Military background or familiarity with the military is preferred.
- Quality control experience preferred.
- Must be able to obtain a favorable Tier 3 security investigation.
Responsibilities
- Answer personal inquiries about military or travel pay.
- Review and process financial documents.
- Ensure financial documents are complete and accurate, returning documents that are incomplete or incorrect.
- Provide accepted Unit Transmittal Letters to the section Non-Commissioned Officer.
- Conduct in-processing PCS out-processing finance transactions.
- Provide timely and accurate military pay processing services.
- Comply with the Privacy Act and all applicable agency regulations on individual privacy.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
