Paving Equipment Shop Mechanic

Empire Southwest•Mesa, AZ
•$22 - $40•Onsite

About The Position

Troubleshoot, repair, recondition, and service Caterpillar and other Empire allied machines, systems, and power train components in a shop environment. Diagnose malfunctions and failures in electrical, hydraulic, and power train components, identify root causes using electronic tools, schematics, and other troubleshooting methods, and communicate equipment condition, status, and recommendations to clients, associates, and management. This role also involves maintaining client relations, preparing service reports, planning and controlling repair costs, and maintaining company equipment in clean and orderly condition. The mechanic must follow safety policies and company procedures, learn and use Empire, Caterpillar, and allied product procedures and systems, and may provide on-the-job training, make warranty recommendations, travel to remote locations, or work overtime as needed. The position is safety-sensitive and is based in a shop environment.

Requirements

  • At least six months of related experience in a similar role and environment.
  • High school diploma or General Education Degree (GED).
  • Current, valid driver's license.
  • Ability to speak, read, write, and comprehend English.
  • Successful completion of the eTRAIN skills assessment.
  • Excellent client service skills.
  • Ability to communicate verbally and in writing about equipment conditions, problems, recommendations, and repair processes to associates, clients, and management.
  • Basic computer and internet knowledge, including knowledge of operating scanning and diagnostic tools.
  • Ability to operate and understand diagnostic equipment, including computerized instrumentation.
  • Knowledge of CAT machine components and systems.
  • Ability to work cooperatively and communicate effectively.
  • Acceptable attendance in accordance with company standards and requirements.
  • Ability to own and maintain required personal tools.

Nice To Haves

  • At least five years of heavy equipment technician experience, preferably in a dealership environment.
  • Caterpillar work experience.
  • Caterpillar paving equipment experience.

Responsibilities

  • Troubleshoot and diagnose equipment malfunctions and failures.
  • Repair, recondition, and maintain equipment and components.
  • Maintain good client relations and support corporate marketing objectives.
  • Prepare service reports.
  • Plan and control the cost of repair jobs.
  • Maintain company equipment in good, clean, and orderly condition.
  • Work safely and adhere to applicable safety policies, company policies, procedures, and standards.
  • Learn and use Empire, Caterpillar, and allied product procedures and systems.
  • Maintain a current MSHA card if the work area requires it.
  • Provide on-the-job training to technicians and helpers as assigned.
  • Make warranty recommendations.
  • Communicate with appropriate individuals to clarify instructions or discuss the scope or progress of a job.
  • Work overtime as needed.
  • Travel to remote locations as needed.
  • Perform other related duties as assigned.
  • Work within and promote corporate values.
  • Own and maintain required personal tools.
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