Patrol Officer

University Hospitals•Ashland, OH

About The Position

The Patrol Officer helps ensure the safety and welfare of University Hospitals (UH) patients, visitors, and staff. The role helps maintain a safe hospital and grounds environment, free of theft and other criminal activity. Officers patrol assigned areas, conduct security checks, respond to emergencies, maintain the security of their assigned zones, communicate with patients, visitors, and staff, and prepare required reports. The position involves working outdoors in any type of weather and may require working under stressful, high-risk conditions. The officer must comply with UH policies and standards, complete other assigned duties, and follow requirements for safeguarding patients’ Protected Health Information (PHI), including applicable training, the UH Code of Conduct, and workplace policies and procedures. Department-specific duties and responsibilities are provided during orientation.

Requirements

High school equivalent or GED.
Good written and oral communication skills.
Ability to work outdoors in any type of weather.
Basic computer skills.
Valid driver’s license.
Applicants without the Private Security Certificate with Firearms from the Ohio Peace Officer Training Commission are expected to successfully complete the Ohio Peace Officer Training Program for Private Security within 18 months of hire; UH pays for the training.
Ohio Peace Officer Certificate, or the required private security training/certification pathway. Certifications are not required for employees hired before February 1, 2020.

Nice To Haves

Private Security Certificate with Firearms from the Ohio Peace Officer Training Commission.

Responsibilities

Use independent judgment and follow safety practices when handling potentially dangerous or unusual situations.
Patrol assigned areas with high visibility to identify unusual or criminal activity and conditions that may endanger public safety; conduct security checks.
Maintain the security of the assigned zone to help ensure the safety of medical staff, employees, patients, and visitors.
Respond appropriately to emergency calls.
Assist patients, visitors, guests, and employees courteously and promptly, including when incidents occur.
Communicate with patients, visitors, and staff to gather information.
Prepare and process required reports in a timely manner.
Perform other duties as assigned.
Comply with UH policies and standards, including requirements for safeguarding Protected Health Information (PHI).