Patient Visual Monitor Tech - Central Monitoring Unit Days - Resource

University of Michigan Health-West•Wyoming, MI

21h

About The Position

The Patient Visual Monitor Technician assists nursing staff in maintaining patient safety through continual observation, including virtual monitoring. Under the direction and supervision of a Registered Nurse (RN), the technician helps provide basic nursing care and assists patients with activities of daily living. The role includes monitoring patient behavior and environment, communicating changes or safety concerns to nursing staff, redirecting patients when appropriate, and supporting patient comfort. The technician also maintains monitoring equipment and the workstation, documents care and behavioral observations, participates in handoffs and training, and performs other tasks within the scope of practice as delegated by the RN.

Requirements

High school diploma or GED required.
Complete behavioral health education or training within 90 days of hire.
Obtain Basic Life Support (Healthcare Provider) certification within 6 months of hire.
Demonstrate dependability, self-discipline, and motivation.
Have excellent communication and teamwork skills.
Be able to operate, maintain, and make minor repairs or adjustments to equipment.
Demonstrate keyboard use as required to perform essential job duties.
Communicate effectively with patients using push-to-call devices and/or a microphone and headset.
Communicate with hospital staff and respond quickly to patient behavioral changes.
Use discretion and courtesy when collaborating with patients, visitors, and staff.
Multitask efficiently and prioritize simultaneous situations.
Continuously monitor up to sixteen patients on a screen while remaining alert on duty.

Nice To Haves

Previous experience in a healthcare setting preferred.

Responsibilities

Continuously observe patients, monitor their environments, and report behavior changes, problems, or difficulties to nursing staff promptly.
Attempt to redirect patients on fall precautions who try to get out of bed, a wheelchair, or a chair; notify nursing or activate the stat alarm as appropriate, and intervene when a patient is at risk of falling.
Use virtual monitoring software and related tools to observe patients and verbally redirect them through two-way audio; promptly notify the bedside care team when assistance is needed.
Participate in patient handoffs by sharing relevant behavioral and clinical updates.
Assist with patient comfort and activities, including changing linens, transport, ambulation, repositioning, hygiene, nutrition, and elimination.
Document care provided, mental health precautions, behavioral changes, and other information as directed by the RN.
Communicate with RNs and interdisciplinary team members using phone, computer, Vocera, and other systems.
Keep equipment clean, functional, and properly maintained; coordinate equipment concerns with Health Information and Technology and Clinical Engineering.
Maintain a clean, safe, and organized workstation; stock supplies and troubleshoot equipment as needed.
Explain matters to patients when needed without offering opinions or counsel; talk with or read to patients and reorient them to time, place, and self.
Participate in department meetings, in-services, committees, unit-specific competencies, and orientation as requested or required.
Maintain knowledge of department protocols, safety practices, and emergency procedures.
Support flexible staffing, assist with additional tasks to promote team efficiency, and maintain a clean, safe, and efficient work environment.
Perform other tasks appropriate to the scope of practice as delegated by the RN.