Patient Visual Monitor Tech - Central Monitoring Unit Days - Resource

umhealthwest • Wyoming, MI

2d

About The Position

The Patient Visual Monitor Technician assists nursing staff in maintaining patient safety through continual observation, including virtual monitoring. Under the direction and supervision of a Registered Nurse (RN), the technician helps provide basic nursing care and support with activities of daily living, maintains a safe patient environment, and interacts appropriately with patients. The position also involves monitoring up to sixteen patients on a screen while remaining alert, communicating behavioral or clinical changes to nursing staff, and supporting unit operations.

Requirements

• High school diploma or GED.
• Complete behavioral health education or training within 90 days of hire.
• Obtain Basic Life Support (Healthcare Provider) certification within 6 months of hire.
• Demonstrate outstanding dependability, self-discipline, and motivation.
• Have excellent communication and teamwork skills.
• Demonstrate the ability to operate, maintain, and make minor repairs or adjustments to equipment.
• Demonstrate keyboard skills as needed to perform essential duties.
• Communicate effectively with patients using push-to-call devices and/or a microphone and headset.
• Communicate with hospital staff and respond quickly to patient behavioral changes.
• Use discretion and courtesy when collaborating with patients, visitors, and staff.
• Multitask efficiently and prioritize simultaneous situations.
• Continuously monitor up to sixteen patients on a screen while remaining alert on duty.

Nice To Haves

• Previous experience in a healthcare setting.

Responsibilities

• Ensure monitoring and related equipment is clean, functional, properly maintained, and troubleshoot equipment as needed.
• Coordinate equipment concerns with Health Information and Technology and Clinical Engineering.
• Maintain a clean, safe, and organized workstation and stock supplies.
• Continuously observe patients and promptly report behavior changes, problems, or difficulties to nursing staff.
• Monitor patient environments for safety and respond to patients on fall precautions who attempt to get out of bed, a wheelchair, or a chair by redirecting them, notifying nursing staff, or activating the stat alarm.
• Intervene when a patient is at risk for a fall.
• Use virtual monitoring software and related tools to observe patients.
• Verbally redirect patients using two-way audio and promptly notify the bedside care team when assistance is needed.
• Observe and communicate changes in patient behavior or condition that may pose safety risks.
• Participate in patient handoffs and provide relevant behavioral and clinical updates.
• Assist with patient comfort and activities, including changing linens, transport, ambulation, and repositioning.
• Assist patients with activities of daily living, including hygiene, nutrition, and elimination.
• Document care provided, mental health precautions, behavioral changes, and other information as directed by the RN.
• Communicate with RNs and interdisciplinary team members using phone, computer, Vocera, and other systems.
• Explain information to patients as needed without offering opinions or counsel.
• Participate in department meetings, in-services, and committees as requested.
• Support flexible staffing and complete additional tasks that promote team efficiency.
• Complete unit-specific competencies during orientation and maintain knowledge of department protocols, safety practices, and emergency procedures.
• Talk with patients, read to them, and reorient them to time, place, and self.
• Perform other tasks appropriate to the scope of practice as delegated by the RN.
• Help maintain a clean, safe, and efficient work environment.

What This Job Offers

• Education Level: High school or GED