SEIU Patient Unit Secretary

University of RochesterCity of Rochester, NY
$19 - $25Onsite

About The Position

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive.

Requirements

  • High school education and 1 year of clerical experience, with demonstrated legible writing and verbal communication skills; or an equivalent combination of education and experience.

Nice To Haves

  • Knowledge of medical terminology and basic computer skills preferred.

Responsibilities

  • Provides clerical, receptionist and customer service on patient care units while maintaining confidentiality.
  • Transcription of patient care orders.
  • Schedules tests and procedures with other departments.
  • Completes and processes requisitions for tests, procedures and equipment.
  • Obtains patient care equipment and/or supplies as requested by nurses and/or physicians.
  • Notifies department of equipment that is in need of repair.
  • Participates in patient admissions, discharges and transfers, according to unit requirements.
  • Update patient care forms, e.g. patient census and diet order listing.
  • Greets and receives visitors and staff in a professional manner, giving appropriate directions and guidance.
  • Provides courteous and accurate telephone coverage.
  • Takes and delivers messages.
  • Triages problems to appropriate person or department.
  • Maintains record of patient location when off unit.
  • Communicates and works effectively with other departments on patient, staff and unit related matters.
  • Follows directions of nurses, physicians and other authorized personnel during emergencies.
  • Orders supplies/forms, assures their arrival and restocks appropriately.
  • Maintains clean and orderly work environment.
  • Provides assistance on other units as necessary.
  • Assists with patient transport as needed.
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