Patient Transporter

Parkland Health•Parkland, FL

5d•Onsite

About The Position

Parkland Health, one of the nation’s largest public hospital systems, is dedicated to delivering exceptional care to the Dallas community. A career at Parkland means joining a collaborative, engaged team focused on excellence, innovation, and patient-centered service. Our employees are supported with resources to grow, succeed, and make a meaningful impact every day.

Requirements

Must be able to read and write.
Must have very strong interpersonal skills and the ability to represent Parkland in a positive manner.
Must exhibit caring, service-oriented behaviors toward people encountered and be able to defuse emotionally charged situations.
Must be able to apply sound judgement toward satisfying a variety of questions and problems from patients and visitors.
Must be able to follow both oral and written directions.
Must be able to communicate effectively with patients, nurses, physicians and other hospital personnel.
Must have basic math skills.
Must complete within 90 days of hire and/or placement a Preventative Back Injury & Proper Lift Technique class and demonstrate proficiency.

Nice To Haves

Prefer 6 months of experience in healthcare and/or customer service.

Responsibilities

Safely transports patients via stretcher or wheelchair to departments/areas of PHHS to help safeguard patients while on the campus.
May include the transport of supplies and belongings during discharges within set standards.
Assists in the transport of critical care patients in unison with the appropriate clinical staff i.e. transport patient from ICU to Radiology.
Maintains a positive working relationship with other area of hospital, nurses, physicians and other Parkland staff in order to facilitate effective communication.
Identifies ways to improve work processes and improve customer satisfaction.
Makes recommendations to supervisor and implements and monitors results as appropriate in support of the overall goals and mission of Parkland.
Stays abreast of the latest developments in customer service by attending in-house seminars/workshops and reading internal publications.
Integrates knowledge gained into current work practices.
Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the Patient Transportation area.
Develops effective internal controls that promote adherence to applicable state/federal laws, and the program requirements of accreditation agencies and federal, state, and private health plans.
Seeks advice and guidance as necessary to ensure proper understanding.
Identifies ways to improve work processes and improve customer satisfaction.
Makes recommendations to supervisor, implements, and monitors results as appropriate in support of the overall goals of the department and Parkland.
Stays abreast of the latest developments, advancements, and trends in the field by attending seminars/workshops, reading professional journals, actively participating in professional organizations, and/or maintaining certification or licensure.
Integrates knowledge gained into current work practices.
Maintains knowledge of applicable rules, regulations, policies, laws and guidelines that impact the area.
Develops effective internal controls designed to promote adherence with applicable laws, accreditation agency requirements, and federal, state, and private health plans.
Seeks advice and guidance as needed to ensure proper understanding.