Patient Transporter

American Addiction CentersLibertyville, IL
$19 - $28Onsite

About The Position

Transporters are responsible for providing and maintaining a safe environment for themselves, the patient, and their co-workers by following established policies and procedures. They prepare patients for transport, report delays, complete work assignments efficiently, work independently, maintain communication with dispatchers, assist co-workers, follow oxygen usage guidelines, and communicate patient schedule changes. Transporters also assist patients and guests with service issues by providing excellent customer service, serving as a resource, and maintaining a courteous and professional demeanor. They are responsible for operating equipment safely and efficiently, identifying and removing broken equipment, cleaning soiled equipment, and notifying management of safety issues. Documentation of work assignments is crucial for departmental reference, problem resolution, and process improvement. Patient information is kept confidential, respecting the patient's right to privacy.

Requirements

  • High School education or equivalent experience.
  • Must be able to read, write and speak English.
  • CPR certification should be obtain within the first 90 day after new hire orientation.
  • Ability to perform lifting/transfer activities related to patients.
  • Safe body mechanics.
  • Ability to perform very heavy lifting (up to 100 pounds occasionally and/or in excess of 50 pounds frequently and/or in excess of 20 pounds constantly).
  • Ability to maneuver and operate equipment used by the department.
  • Routinely works with potentially infectious specimens and patients.
  • Ability to assist in evacuation of patients in the event of a fire or other disaster.
  • Continuous walking throughout shift.
  • Pushing, pulling, stooping, bending, twisting.
  • Ability to lift up to 35 pounds without assistance.
  • Good communication skills.
  • Customer Service Skills.
  • Basic math skills.
  • Flexible, versatility, reliability and a team player.
  • Utilize good judgement.

Nice To Haves

  • Prior experience with various age groups is preferred.
  • Ability to anticipate patient, employee, and unit need and refer for appropriate action.

Responsibilities

  • Receives/confirms Ticket to Ride document prior to transport.
  • Attends department, hospital and Advocate educations and meetings.
  • Demonstrates knowledge of the cognitive and sensory needs and abilities of pediatric and geriatric patients and applies this knowledge when giving instructions.
  • Contact telemetry at time of move and completion.
  • Be able to complete CPR if needed.
  • Follows Bloodbourne Pathogens, Infection Control, and universal Precaution Policies.
  • Uses correct body mechanics/lifting techniques when transferring patients.
  • Cleans soiled equipment after each use to avoid spread of disease.
  • Uses proper 2 patient identifier for patient safety.
  • Reports safety hazards to management.
  • Prepares the patient for transport while waiting for nursing assistance.
  • Reports delays or canceled tests to the dispatcher and other appropriate hospital personnel.
  • Completes work assignments in established time guidelines.
  • Works independently and utilizes the appropriate resources to maintain efficient operations.
  • Maintains communication with the dispatcher and responds to special instructions or assignments.
  • Assist co-workers with lifting patients and provides any other help to make the transport safe and efficient.
  • Follows oxygen usage guidelines as set by the hospital.
  • Communicates changes in patient schedules to the dispatcher and the ancillary department.
  • Communicates problems related to the patient’s condition to the nurse.
  • Appropriately greets the patient and/or guest.
  • Introduces him/herself to the patient and informs the patient of their intended destination.
  • Inquires if the patient needs any assistance of additional comfort measures.
  • Provides the patient/guest directions and if necessary takes the individual to the desired destination.
  • Refers the patient/guest on to the appropriate personnel who can be of more assistance.
  • Familiar with all locations of the hospital and campus.
  • Converses with patients and guests and provides a friendly atmosphere to keep the patient’s spirits up.
  • Accompanies the patient at all times.
  • Identifies any broken piece of equipment used by the Transportation Department and labels it for repair.
  • Cleans soiled equipment with approved cleaning solution for continued use with other patients.
  • Uses and maintains equipment in proper operating order.
  • Notifies management of safety issues related to equipment.
  • Completes training and demonstrates skills in operating a wheelchair, bed, and cart, safely and efficiently.
  • Utilizes communication tools appropriately and communicates to dispatchers and healthcare providers to update status and information.
  • Signs patients in and out of the unit.
  • Completes blood moves per guidelines.
  • Document ED-Radiology transports when not able to call into dispatch.
  • Adheres to schedules, breaks, and lunch periods.
  • Fills out an incident report in any instance of patient or personal injury.
  • Follows all confidentiality policies and procedures of the hospital.
  • Refrains from discussing confidential information with co-workers, friends, and family members.
  • Restricts the patient from reading their chart unless in the presence of a medical professional.
  • Checks for DNR (Do Not Resuscitate) restrictions.

Benefits

  • Paid Time Off programs
  • medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
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