Patient Transporter Specialist - FT Days

Advocate Health•Charlotte, NC

2d•$20 - $30•Onsite

About The Position

The Patient Transporter Specialist provides assistance to patients, visitors, and staff at the facility, including greeting and directing them, helping with luggage and vehicle access, coordinating movement to destinations within the facility, and answering questions about support services. The role also includes valet parking operations, passenger and material transportation in company vehicles, lobby and hospitality-area coordination, and maintaining safe, clean transport equipment and facility surroundings. The position is full-time, 40 hours per week, with a Monday–Friday schedule from 8:45 a.m. to 5:15 p.m.

Requirements

High school diploma or equivalent.
Valid driver's license.
Oral communication, written communication, and organizational skills.
Knowledge of Microsoft applications.
BLS certification within 6 months.
Ability to stand and walk for long periods, push and pull patient transport equipment, and lift at least 50 pounds for moving and lifting patients.
Must pass a physical ability test as a condition of employment.
Possible exposure to hazardous materials.

Nice To Haves

At least 2 years of experience in a hospital, hotel, restaurant, or other customer-oriented environment is preferred.

Responsibilities

Model a positive Advocate Health image by adhering to Our Advocate Health Way.
Greet and assist patients and visitors upon arrival at the facility, including helping with luggage and getting in and out of vehicles.
Process valet claim tickets according to operating procedures; safely park, secure, and retrieve vehicles in designated areas.
Direct patients, visitors, and staff to appropriate parking areas and participate in patient and visitor registration.
Coordinate activities to help patients and visitors reach destinations within the facilities.
Educate patients and visitors, answer questions about essential support services, and provide appropriate resources.
Operate company vehicles safely and securely to transport passengers, equipment, and materials; instruct passengers on vehicle safety.
Maintain traffic control at front drives and entrances, keeping fire lanes and no-parking zones clear.
Assist with enforcing the Tobacco Free Environment Policy.
Coordinate activities in areas such as the Lobby, Discharged Patient Holding, Hospitality Suite Area, and Maternity Express.
Retrieve, clean, store, and maintain patient transport equipment; inspect equipment before and after use and promptly report defects to a supervisor.
Monitor facilities for safety and cleanliness, including removing unattended equipment from hallways and keeping electrical panels, fire extinguishers, and emergency exits unobstructed.
Complete and maintain required training, educational programs, and certifications; attend meetings as required.
Follow Advocate Health and departmental policies and procedures.

Benefits

Paid time off programs.
Medical, dental, vision, life, and short- and long-term disability benefits.
Flexible Spending Accounts for eligible health care and dependent care expenses.
Adoption assistance and paid parental leave.
Defined contribution retirement plans with employer match and other financial wellness programs.
Educational Assistance Program.
Career development programs.
Premium pay for applicable shifts, on-call work, and other circumstances.
Incentive pay for select positions.
Opportunity for annual performance-based increases.