PATIENT TRANSPORTER LEAD(FULL TIME)
About The Position
We are hiring immediately for a PATIENT TRANSPORTER LEAD position. This role is responsible for the safe, timely and accurate transport of patients, medical equipment and patient-related items to their destinations. TouchPoint Support Services, as part of Compass Healthcare, focuses on serving hospitality for patients, families, and visitors at Ascension Health hospitals. Our mission involves creating moments that matter through meals, facilities, and patient support, requiring a big heart, commitment to doing the right thing, and a belief in collective achievement. We empower and uplift each other, grow in our careers, and have fun while supporting the mission to improve the health of the poor and vulnerable.
Requirements
- Experience is required.
Responsibilities
- Directs daily work of other patient transporters and reports inadequate performance to Supervisor.
- Trains new and existing employees; updates personnel files. Follows up on complaints and reports them to the Supervisor.
- Evaluates work requirements and assignments; ensures efficient use of employees and distribution of workload.
- Demonstrates competency in transporting all specific age-groups.
- Ensures the safe, timely and accurate transport of patients to their destination; brings the proper requested equipment.
- Communicates effectively with nursing personnel, clinicians, technicians, or reception and dispatch.
- Ensures patient comfort by being attentive; offers blankets, checks modesty and only engages in appropriate conversation involving patients. Never transports patients in severe pain.
- Immediately alerts nursing staff to any signs of patient distress or equipment malfunction.
- Maintains equipment and reports equipment needing repairs.
- Complies with regulator agency standards, including federal, state and JCAHO.
- Adheres to facility confidentiality and patients' rights policy as outlined in the facility's HIPPA policies and procedures.
- Performs other duties as assigned.
Benefits
- Retirement Plan
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
- Medical
- Dental
- Vision
- Life Insurance/AD
- Disability Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
