Patient Transport (16-N)

Beth Israel Lahey Health•Plymouth, MN
•$18 - $27•Onsite

About The Position

The Patient Transport role is responsible for safely transporting patients between care areas and, when needed, assisting patients to and from their vehicles. The position documents patient trips in the Hospital Throughput computer program, accessed through a mobile device, and communicates with patients, nurses, and receiving departments throughout the transport process. Duties include assisting patients with transfers between beds, wheelchairs, and stretchers, helping staff move patients to care tables, and assisting with dressing or undressing as required. The transporter obtains and completes the required “Ticket to Ride” signatures, confirms the patient is safe to leave with the receiving department, and safely parks and lowers equipment before leaving a patient. The role also transports equipment, cleans patient equipment after trips, and reports equipment problems to the Manager and through a BioMed service request. This is a 16-hour-per-week position on the night shift, 11:00 p.m.–7:00 a.m., with rotating weekends and holidays. On-the-job training is provided. The position requires a high school diploma or equivalent and American Heart Association CPR/BLS certification. The organization requires all staff to be vaccinated against influenza as a condition of employment. The position is covered by a collective bargaining agreement, with a listed base hourly pay range of $17.69–$27.44.

Requirements

  • High school diploma or equivalent.
  • American Heart Association CPR/BLS certification.
  • Basic computer experience.
  • Ability to meet the physical demands described, including frequent lifting over 100 pounds and frequent bending, carrying, pulling, pushing, reaching, standing, stooping, and walking.
  • All staff must be vaccinated against influenza as a condition of employment.

Nice To Haves

  • Previous customer service experience preferred.
  • Previous experience in a healthcare environment preferred.

Responsibilities

  • Document patient trips using the Hospital Throughput computer program.
  • Transport patients to and from care areas and, when needed, assist patients to and from their vehicles.
  • Communicate with patients about pending departures and arrivals in departments.
  • Assist patients with transfers in and out of beds, wheelchairs, and stretchers.
  • Assist staff with lifting patients or sliding them from stretchers to care tables.
  • Transport equipment under the responsibility of the Transport Department.
  • Use a mobile device to access the Hospital Throughput computer program.
  • Assist patients with dressing and undressing as required.
  • Obtain a “Ticket to Ride” from the nurse upon arrival on the patient’s floor and obtain the nurse’s signature before departing.
  • Communicate with the patient’s R.N. before the patient departs their room or upon return to their room.
  • Safely park and brake beds, stretchers, and wheelchairs, and lower the patient’s bed or stretcher before leaving the patient.
  • Communicate with the receiving department and hand over the signed “Ticket to Ride” before leaving that area.
  • Ensure the patient is safe to be left if the receiving department is not immediately ready.
  • Clean patient equipment at the conclusion of each patient trip.
  • Report equipment issues to the Manager and create a BioMed service request for broken equipment.
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