Patient Transport I

Advocate Health • Charlotte, NC

6d • $19 - $28 • Onsite

About The Position

The Patient Transport I role provides patient, guest, and materials transport services within Advocate Health facilities. The position supports patients and visitors with courteous service, safe patient handling, transfers, escorts, admissions, and discharges, including transporting patients with medical devices and equipment. It also helps visitors and staff navigate the facilities, keeps transport equipment ready and safe for use, and monitors facility areas for safety and cleanliness. The schedule is 11:00 a.m. to 7:30 p.m., Monday through Friday, for 40 hours per week.

Requirements

• High school diploma or equivalent.
• Experience in a physically demanding work environment.
• Obtain BLS certification within six months.

Nice To Haves

• Oral and written communication skills.
• Organizational skills.
• Typing skills.
• Strong leadership skills.
• Previous experience in guest services or the hospitality industry.
• Computer and data-entry skills.

Responsibilities

• Model a positive Advocate Health image when interacting with patients, visitors, and staff by following Our Advocate Health Way.
• Provide excellent customer service while performing daily transport duties.
• Provide transport and guest services, including transfers, discharges, admissions, escorts, and movement of materials and equipment.
• Transport patients with medical devices and equipment, such as oxygen cylinders, intravenous pumps, PCA pumps, and wound vacs.
• Guide patients, visitors, and staff to destinations within the facilities.
• Adjust oxygen flow and determine cylinder PSI, and transfer cannula tubing between wall units and cylinders.
• Safely move and handle patients, including using patient lifts and performing stand-pivot and lateral transfers.
• Educate patients and visitors about room orientation and the transport process, answer questions about support services, or direct them to appropriate resources.
• Use capacity management systems and equipment, including Encompass/Epic, iPhone, Halo, and computers, to process tasks.
• Maintain transport equipment so it is safe, clean, and ready for use; inspect equipment before and after use and promptly report defects to a supervisor.
• Monitor facilities for safety and cleanliness, including removing unattended equipment from hallways and keeping electrical panels, fire extinguishers, and emergency exits unobstructed.
• Maintain inventory of equipment throughout facilities, including stretchers, wheelchairs, beds, oxygen cylinders and carriers, and IV poles.
• Complete and maintain required training, educational programs, and certifications.
• Attend meetings as required.
• Follow Advocate Health and departmental policies and procedures.

Benefits

• Paid time off programs.
• Medical, dental, vision, life, and short- and long-term disability benefits.
• Flexible spending accounts for eligible health care and dependent care expenses.
• Adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Premium pay, such as shift and on-call pay, based on the teammate's job.
• Incentive pay for select positions.
• Opportunity for annual increases based on performance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED