About The Position

Voyago is currently recruiting for 1 Full Time Patient Transfer Lead Hand in Ottawa, Ontario! As a Lead Hand you will be responsible for directing and giving instruction to attendants as they perform specific runs, complete reports per assessment or as directed by Operations Manager/Supervisor, ensuring all attendants follow proper procedures as outlined by PTS Policies and Procedures Manual and maintaining proper inventory levels.

Requirements

  • Experience within Non-Urgent Patient Transfer industry
  • Current Advanced First Aid & CPR Certification and EFR Certification or equivalent
  • Excellent, strong proven customer service experience
  • Professional telephone manner
  • Exceptional Time and Stress Management skills
  • Experience using computers and entering data on computer (keyboard skills)
  • In-depth knowledge of Southwestern and Central Ontario
  • Good organization and communications skills
  • In-depth knowledge of Patient Transfer techniques and procedures

Nice To Haves

  • Previous Management, Supervisory or training experience

Responsibilities

  • Directing and giving instruction to attendants as they perform specific runs
  • Complete reports per assessment or as directed by Operations Manager/Supervisor
  • Ensuring all attendants follow proper procedures as outlined by PTS Policies and Procedures Manual
  • Maintaining proper inventory levels

Benefits

  • Comprehensive benefits packages for full time employees
  • Employee and Family Assistance Program
  • Great company perks program
  • Employee Referral Bonus
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