Patient Throughput Supervisor

MemorialCare•Long Beach, CA

8d•Onsite

About The Position

Clinically focused leadership position responsible for directing all capacity management and patient flow activities by triaging patients and making bed assignments including direct admissions, emergency department, post anesthesia care, internal transfers, and discharges. Functions as the in-house decision maker for decisions related to patient throughput therefore strong leadership, conflict resolution, and critical thinking skills are essential. Responsible for ensuring bed availability aligns with anticipated demand, and patients are placed in the appropriate level of care from the point of admission, based on diagnosis, acuity, physician orders, and patient throughput needs.

Requirements

5+ years of progressive experience in hospital operations, bed management, or patient throughput required
At least 2 years in a leadership or supervisory role (charge nurse, flow coordinator, transfer center, or equivalent)
Demonstrated experience in: Real-time capacity management in acute care settings
Demonstrated experience in: Admission, discharge, and transfer (ADT) optimization
Demonstrated experience in: Emergency department boarding reduction strategies
Demonstrated experience in: Escalation management and surge planning
Bachelor of Science in Nursing (BSN) required
Current California Registered Nurse (RN) license required
Current Basic Life Support (BLS) for Healthcare Providers required
Current Advanced Cardiovascular Life support (ACLS) for Healthcare Providers required

Nice To Haves

Master’s degree (MSN, MHA, or MBA) strongly preferred
Certification in patient flow, case management, or nursing leadership preferred (e.g., CMAC, NE-BC, CPHQ)

Responsibilities

Leads all throughput and patient throughput and bed placement related activities.
Partners with Nursing (Inpatient units, ED, Care Coordination) and Ancillary Department Leadership on patient placement decisions in collaboration with Director, Throughput Operations.
Collaborates with physicians on patient placement strategies and decisions in collaboration with campus Medical Leadership.
Escalates throughput barriers for resolution to Sr. Leadership.
Participates in quality, safety, and risk management initiatives.
Leads performance improvement initiatives, chart reviews, and data collection.
Performs other duties as assigned.