Patient Support Technician
Community Care Physicians•Town of Colonie, NY
•$20 - $22•Onsite
About The Position
Our Community Care Urology office is hiring a full-time Patient Support Technician. This position will perform a variety of secretarial duties and assist physicians with patient care. The hours are Monday - Friday, 8:00am -4:30pm.
Requirements
- High school graduate or equivalent with additional education desirable.
- Minimum of one year work experience.
- Strong computer skills.
- Ability to use interpersonal skills to establish/maintain cooperative relationships with patients, family members, physicians, providers, managers, co-workers and external customers.
- Maintain strictest confidentiality and discretion.
Nice To Haves
- Previous clerical experience in a medical practice preferred.
- Knowledge of medical terminology and office procedures preferred.
Responsibilities
- Answering phones
- Completing prior authorizations
- Referrals
- Sending tasks to the nursing staff
- Greet patients in friendly and professional manner and complete check-in/check-out process.
- Process incoming telephone calls/messages based on office policy and procedure.
- Schedule appointments for patients, following office protocols for access to care.
- Schedule all follow up appointments as directed by the providers or as indicated on encounter forms.
- Obtain specimens (i.e., urine, blood, etc.) from patients as directed by the provider.
- Prepare charts for future appointments by following office office policy and procedure.
- Maintain timely patient flow.
Benefits
- medical insurance
- dental insurance
- vision insurance
- life insurance
- paid holidays
- paid time off
- retirement plan
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
