Patient Support Technician
About The Position
The City of Sioux Falls Health Department is seeking a part-time Patient Support Technician to assist access to dental care in a community health setting. This role plays an important part in creating a welcoming, supportive environment for patients and ensuring clinic operations run smoothly. The Patient Support Technician works closely with the clinical team, maintains accurate patient dental records, and supports coordination of care across clinic locations. This position also assists with routine administrative processes, documentation within the electronic medical record system, and day-to-day needs to help reduce barriers to care for the community.
Requirements
- Experience with customer service duties at the front desk in a health clinic environment
- Familiarity with an EMR system
Responsibilities
- Scheduling, confirming, and registering patients for dental appointments both in person and by phone
- Answering general questions and assisting patients as they navigate clinic services
- Works closely with the clinical team
- Maintains accurate patient dental records
- Supports coordination of care across clinic locations
- Assists with routine administrative processes
- Documentation within the electronic medical record system
- Assists with day-to-day needs to help reduce barriers to care for the community
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
