Patient Support Technician

Avera•Sioux Falls, SD

1d•Onsite

About The Position

Responsible for providing services to support patient care. The position includes two major areas of support to patient care: Transportation of patients and equipment and providing supportive 1:1 care for patients requiring a sitter. Serve as a vital contact for patients, family, and visitors during patient transportation, and, must convey a friendly, caring, and professional attitude. Responsible for assessing needs of customers related to transportation and ensuring the customer's needs are met.

Requirements

The individual must be able to work the hours specified.
Visual acuity adequate to perform position duties.
Ability to communicate effectively with others.
Ability to hear, understand and distinguish speech and other sounds.

Nice To Haves

High School or GED Equivalent
One to three months related experience and/or training

Responsibilities

Prepares and assists patient for transportation, with the help of clinical staff, consistent with the Safe Patient and Family Centered model.
Maintains proper lifting technique understanding each patient’s unique limitations.
Pick-up and delivery of patient equipment and supplies. This includes patient related equipment for repair and/or routine maintenance checks.
Identifies broken and damaged equipment and follows established procedure for reporting.
Responsible for picking up contaminated items from patient care areas and transporting to Central Supply for decontamination.
Responsible for delivery and pick-up of specimens, cultures and blood samples from patient care areas, both STAT and routine.
Provides 1:1 observation and patient care duties for patients as assigned under the direction of unit nursing staff.
Documents any patient care provided.
Demonstrates ability to follow through to ensure customers concerns and needs are addressed.
Identifies and reports potential and/or action patient, visitor and employee safety concerns.