Patient Support Specialist - Clinical Services

Cabarrus Health Alliance•Kannapolis, NC

3h•$17 - $19•Onsite

About The Position

The Patient Support Specialist will be responsible for preparing, maintaining, and processing records, logs, and files; scheduling appointments; and performing data entry for the Clinical Services Division. Performs complex clerical duties under regular supervision.

Requirements

Any combination of education and clerical experience equivalent to graduation from high school.
Fluent in both written and oral English and Spanish.
Computer proficiency in Microsoft applications such as Word, SharePoint, Excel, and Publisher.
Thorough knowledge of standard office practices, procedures, equipment and administrative support techniques
Knowledge of business English, spelling and basic arithmetic
Ability to apply policies and procedures accurately
Must be able to perform arithmetic calculations and prepare forms as well as statistical tables
Accurate typing and date entry skills with attention to detail
Ability to establish and maintain effective working relationships with clients, staff, and the general public
Ability to work independently and manage multiple priorities

Responsibilities

Registers patients by checking them in and out in a timely and professional manner
Verifies patient insurance coverage and eligibility
Collects co-payments in accordance with office policies
Schedules and confirms patient appointments

Benefits

Excellent employer paid health insurance with low out of pocket cost
Retirement pension (NC Local Government Retirement System)
401(k) with match
Dental
Vision
Life
Disability
Paid vacation
Paid sick
13 paid holidays
Floating holiday
New hires start out with two vacation and sick days and begin accruing immediately
Paid parental leave
Paid volunteer hours
Employee assistance program
Tuition reimbursement
Longevity pay
Wellness allowance
Prior local and state government years of service count toward calculating vacation accrual rate!