Patient Support Assistant (Casual)

OhioHealth•North Miami Beach, FL

About The Position

The Patient Support Assistant assists Registered Nurses in providing direct care to multiple patients on an assigned nursing unit. The role supports patients with activities of daily living, maintains a clean and safe care environment, and helps create a respectful and compassionate experience for patients and families. Depending on assignment, the assistant may support patient safety initiatives, monitor telemetry, transport patients, and run errands related to patient care. Under RN direction, the assistant performs delegable nursing tasks that do not require nursing judgment, assessment, complex observation, or critical decisions. Duties may include basic nursing care, waived testing, specimen collection, nasogastric tube care, EKGs, simple non-sterile dressing changes, and collecting and documenting patient measurements and observations. The role also assists visitors and staff, supports care coordination technology, maintains patient-care supplies and equipment, and may serve as a technology super user or preceptor. As part of a High Reliability Organization, the position requires attention to safety, quality, and efficiency. Duties may change and are not limited to those listed.

Requirements

  • High school diploma or GED.
  • Individuals aged 16 or 17 without a high school diploma or GED will be considered only if they have a valid work permit.
  • Individuals aged 18 who are enrolled in high school do not need a high school diploma, GED, or work permit to be considered.

Responsibilities

  • Assist patients with activities of daily living, including bathing, grooming, eating, and walking.
  • Maintain cleanliness and safety of patient rooms, the nursing unit, and equipment.
  • Assist patients, visitors, and nursing personnel on the assigned unit, and help other departments with patient care as needed.
  • Build respectful and compassionate relationships with patients and families to support a positive patient experience.
  • May serve as a patient safety champion and reinforce safety guidelines among licensed and unlicensed caregivers.
  • May assist with telemetry cardiac monitoring, recognize life-threatening arrhythmias, and promptly communicate them to an available licensed clinician.
  • May transport patients and run errands to pick up or deliver items for patient care.
  • Perform delegable nursing tasks assigned by the Registered Nurse that do not require nursing judgment, assessment, complex observation, or critical decisions.
  • Perform basic nursing care as directed by the RN, including waived testing, non-sterile specimen collection, nasogastric tube care, 12-lead EKGs, and simple clean non-sterile dressing changes.
  • Collect and document patient data, including height, weight, vital signs, and intake and output.
  • Use handheld wireless devices to measure and document intake and output, vital signs, and point-of-care testing results.
  • Report patient observations and concerns to the Registered Nurse.
  • Assist hospital visitors and staff with information needs.
  • May use wireless devices and technology to coordinate healthcare activities such as scheduling, flowchart documentation, and nutrition service ordering.
  • May serve as a super user for nursing assistant information technology and/or preceptor for new nursing assistants.
  • Maintain supplies and equipment needed for patient care operations.
  • Secure and handle appropriate supplies, medications, and laboratory specimens transported to, from, and within the unit.
  • Perform other duties as requested by the supervisor.
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