Patient Solution Specialist
About The Position
Professional Credit Service is the Pacific Northwest’s leading accounts receivable management firm, specializing in early-out and recovery services for healthcare providers. At Professional we do things a little differently, which is what sets us apart from our competitors. We provides uncompromised account recovery services for organizations. From Patient Financial Services Self-Pay, 3rd Party Follow Up, Overflow call center, patient outreach. We seek to humanize account management by providing patients with compassionate financial care and cutting-edge technologies that help them make the best decisions for their financial health and by doing so enhance consumer-client relationships. Do you consider yourself a problem-solver? Do you enjoy helping people? Are you looking for a career where you can make a meaningful impact on the lives of others? Then a Patient Solution Specialist position with our Ensource service line might be for you! As a Patient Solution Specialist, you have an opportunity to join our dynamic team, utilize cutting edge technologies, provide empathetic and caring customer service to patients, helping not just communities at large but also the health systems we all rely on— and you’ll do it all while earning certification as a revenue cycle healthcare professional!
Requirements
- High School Diploma/GED or equivalent
- Ability to multi-task and manage a high volume of calls.
- Strong analytical skills.
- Excellent communication skills with a professional speaking voice.
Nice To Haves
- Problem-solver
- Enjoy helping people
- Looking for a career where you can make a meaningful impact on the lives of others
Responsibilities
- Set up acceptable payment arrangements on current self-pay balances.
- Handle Inbound and outbound calls, data entry and update account information.
- Help patients by answering basic medical billing and insurance questions.
- Learn and utilize several healthcare database programs.
- Focus on problem resolution.
- Use strong analytical skills and ability to multi-task and manage a high volume of calls.
- Exercise excellent communication skills with a professional speaking voice.
Benefits
- health, dental & vision Insurance
- traditional 401k/Roth Plan with company match
- Paid Time-Off
- 7 paid Holidays
- Paid Volunteer and Community Outreach Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
