Patient Services Supervisor

Metz Culinary Management • City of North Tonawanda, NY

1d • $63,000 - $64,000 • Onsite

About The Position

Metz Culinary Management is seeking a Patient Food Services Supervisor who shares their passion for food and service. The primary focus of this role is to assist with the overall leadership of the Server Team and oversee the Patient Experience. This includes ensuring amazing food, unexpected service, and engaging with patients to help them utilize the ordering system, assist with menu selections, and follow up to ensure satisfaction. A successful candidate will have a strong understanding of customer relations, dining experience, and employee management. Experience in a healthcare setting with patient/resident dining service hands-on knowledge is desired, along with hospitality and outstanding communication skills.

Requirements

• Healthcare Patient/Resident Food Service experience desired
• Employee leadership skills
• AMAZING Communication Skills (Verbal and Written)
• Strong Microsoft Office Skills
• Creating effective communication documents including summaries, reports and letters

Responsibilities

• Assisting with the overall leadership of the Server Team
• Oversight of the Patient Experience
• Ensuring amazing food and unexpected service
• Engaging with patients to utilize the ordering system
• Assisting patients with menu selections
• Following up to ensure patient satisfaction

Benefits

• Flexible scheduling

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed