Patient Services Specialist

TEKsystems • Westerville, OH

3d • Onsite

About The Position

Warmly greet every patient with eye contact, a smile, and a positive statement. Guide and explain new patients through paperwork and be a resource for any questions they may have. Patient Registration, insurance authorizations and verifications. Collect co-pays. Excellent customer service.

Requirements

• At least 1+ years working in a medical front desk/general front desk/customer service rep type role
• Excellent customer service in person and over the phone
• Must be able to multitask and manage heavy workload
• Strong computer skills

Nice To Haves

• Medical
• Healthcare
• Front desk
• EMR
• Insurance
• Copays
• Patient demographics

Responsibilities

• Warmly greet every patient with eye contact, a smile, and a positive statement
• Guide and explain new patients through paperwork and be a resource for any questions they may have
• Patient Registration
• Insurance authorizations and verifications
• Collect co-pays
• Provide excellent customer service

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed