Patient Services Specialist Heart and Vascular Full-Time

Valley View•Glenwood Springs, CO

2d•Onsite

About The Position

Join Our Heart & Vascular Center as a Patient Services Specialist! Are you passionate about helping others and delivering top-notch customer service? We’re looking for a full-time Patient Services Specialist to join our friendly, positive, and dedicated team! We’re committed to investing in you! Make a meaningful impact in patients' lives every day. Be part of a supportive and welcoming team. Enjoy a Monday-Friday schedule (8:30 AM - 5:00 PM) – NO nights, weekends, or holidays! Work in a professional medical setting where your customer service skills shine.

Requirements

Previous customer service experience in a medical setting
High school diploma or equivalent.
Clerical: typing filing, scheduling, computer, phone and people skills
Excellent customer service; strong computer skills; outstanding communication; multitasking skills are required.
Ability to multi-task in a fast-paced environment.
Patient care background and/or medical scheduling experience required.

Nice To Haves

Bilingual (Spanish & English) preferred, but not required
Bilingual (English/Spanish) preferred.

Responsibilities

Greet & assist patients and physicians with a professional, friendly attitude
Manage patient flow – check-in/out, keep appointments on schedule
Maintain accurate records – update demographics, insurance, and appointments
Handle communications – triage calls, schedule via E-fax, email, text, and phone
Organize medical records – retrieve and manage patient files
Stay efficient & professional – multitask in a fast-paced environment with a positive demeanor
Collaborate with clinical staff – ensure seamless coordination between providers and patients
Deliver excellent customer service – create a welcoming and supportive experience for all patients