Patient Services Specialist Heart and Vascular Full-Time
About The Position
Join Our Heart & Vascular Center as a Patient Services Specialist! Are you passionate about helping others and delivering top-notch customer service? We’re looking for a full-time Patient Services Specialist to join our friendly, positive, and dedicated team! We’re committed to investing in you! Make a meaningful impact in patients' lives every day. Be part of a supportive and welcoming team. Enjoy a Monday-Friday schedule (8:30 AM - 5:00 PM) – NO nights, weekends, or holidays! Work in a professional medical setting where your customer service skills shine. If you're ready to be part of a team that truly cares, we’d love to meet you! Apply today and take the next step in your career with us.
Requirements
- Previous customer service experience in a medical setting
- High school diploma or equivalent.
- Clerical: typing filing, scheduling, computer, phone and people skills
- Excellent customer service; strong computer skills; outstanding communication; multitasking skills are required.
- Ability to multi-task in a fast-paced environment.
- Patient care background and/or medical scheduling experience required.
Nice To Haves
- Bilingual (Spanish & English) preferred, but not required
- Bilingual (English/Spanish) preferred.
Responsibilities
- Greet & assist patients and physicians with a professional, friendly attitude
- Manage patient flow – check-in/out, keep appointments on schedule
- Maintain accurate records – update demographics, insurance, and appointments
- Handle communications – triage calls, schedule via E-fax, email, text, and phone
- Organize medical records – retrieve and manage patient files
- Stay efficient & professional – multitask in a fast-paced environment with a positive demeanor
- Collaborate with clinical staff – ensure seamless coordination between providers and patients
- Deliver excellent customer service – create a welcoming and supportive experience for all patients
Benefits
- Medical, Dental and Vision
- Annual Bonus based upon organizational and individual performance.
- Flexible Spending Account (FSA)
- Generous Paid Time Off accrual
- Tuition Assistance
- 401(a) and 403(b) plans
- Employee Assistance Program
- Employee discount on Valley View Services
- Use of Sunlight and Aspen SkiCo day passes
- Access to Sunlight and Aspen SkiCo day passes
- Exclusive discounts at local gyms.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
