Patient Services Specialist - Heart and Vascular

ProvidenceEdmonds, WA
Onsite

About The Position

Provide effective and efficient front office services to patients; coordinate internal and external clinic phone communications among staff, patients, and providers; accurately collect records and ensure distribution to appropriate staff via computer and/or manual systems; administer co-pay collection from patients; perform clerical, scheduling, and records activities in support of patients and staff. Providence caregivers are not simply valued – they’re invaluable. Join our team at Swedish Health Services DBA Swedish Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Requirements

  • Prior experience providing a high level of customer service in a fast-paced environment
  • Handling confidential data with discretion

Nice To Haves

  • Electronic Medical Records (EMR) experience
  • Previous experience in a healthcare setting

Responsibilities

  • Provide effective and efficient front office services to patients
  • Coordinate internal and external clinic phone communications among staff, patients, and providers
  • Accurately collect records and ensure distribution to appropriate staff via computer and/or manual systems
  • Administer co-pay collection from patients
  • Perform clerical, scheduling, and records activities in support of patients and staff

Benefits

  • Best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security.
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