Patient Services Specialist- Atrium Health Myers Park Internal Medicine
About The Position
The Patient Services Specialist manages patient registration, insurance verification, scheduling, collection and cash receipting, and arrival/departure desk activities. This role ensures accuracy and an outstanding patient experience by encouraging the use of front-end technology during registration and maintaining confidential patient information, including insurance, billing, and payment details. The specialist also assists with billing functions or directs them to the appropriate office. Additionally, they monitor inventory for stock medications, narcotics, and emergency medications/equipment.
Requirements
- High School Diploma or GED required
- Computer experience required
- Customer relations experience required
Nice To Haves
- Experience with Medical Records Software preferred
- Front desk practice experience preferred
Responsibilities
- Manages patient registration, insurance verification, scheduling, collection and cash receipting, arrival and/or departure desk activities according to standards and guidelines ensuring accuracy and an outstanding patient experience
- Encourages patient utilization of front-end technology during the registration process
- Enters and maintains confidential and accurate patient information including patient insurance, billing, and payment information throughout patient encounter
- Assists billing functions accurately and/or directs to appropriate billing office
- Demonstrates proficiency of emergency codes and appropriate responses as well as applicable federal and state healthcare regulations
- Monitors inventory and stock medications, narcotics, and emergency medications/equipment
Benefits
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
