Patient Services Specialist - Breast Care Center
About The Position
The Patient Services Specialist serves as an integral part of the team at the Swedish Breast Imaging Center. As the first point of contact to the patient, they must exhibit exceptional customer service skills. Communication tone and proactive problem solving are key to successfully assisting patients when they call and/or arrive in the SBIC department. This position performs a variety of front office clerical and support tasks within an outpatient setting. Primary responsibilities include appointment scheduling, patient registration and timely check-in/communication to the technical team when patients arrive for their appointments. All duties are to be completed with an exceptional customer service approach designed to optimize the patients experience in the Breast Imaging Center. Providence Swedish caregivers are not simply valued – they’re invaluable. Join our team at Swedish First Hill and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Requirements
- 6 months of experience performing general and specialized office duties
- Experience in obtaining insurance verification, referrals, and authorizations
- Experience with medical terminology and basic medical record processes
Nice To Haves
- Prior hospital or clinical experience
- 1 year of Scheduling experience
- Experience with computerized scheduling or relational databases
Responsibilities
- Appointment scheduling
- Patient registration
- Timely check-in/communication to the technical team when patients arrive for their appointments
- Performing a variety of front office clerical and support tasks within an outpatient setting
- Assisting patients when they call and/or arrive in the SBIC department
Benefits
- Best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
