Patient Services Specialist - Breast Care Center

ProvidenceSeattle, WA
Onsite

About The Position

The patient services coordinator serves as an integral part of the team at the Swedish Breast Imaging Center. As the first point of contact to the patient, they must exhibit exceptional customer service skills. Communication tone and proactive problem solving are key to successfully assisting patients when they call and/or arrive in the SBIC department. This position performs a variety of front office clerical and support tasks within an outpatient setting. Providence Swedish caregivers are not simply valued – they’re invaluable. Join our team at Swedish First Hill and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Requirements

  • 6 months of experience performing general and specialized office duties required
  • Experience in obtaining insurance verification, referrals, and authorizations
  • Experience with medical terminology and basic medical record processes

Nice To Haves

  • Prior hospital or clinical experience
  • 1 year of scheduling experience
  • Experience with computerized scheduling or relational databases preferred

Responsibilities

  • Serves as an integral part of the team at the Swedish Breast Imaging Center.
  • Acts as the first point of contact to the patient.
  • Performs a variety of front office clerical and support tasks within an outpatient setting.

Benefits

  • Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security.
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