Patient Services Specialist
RHC Group Management LLC•Fall River, MA
•$20 - $30
About The Position
Provider centered. Patient focused. Built for what healthcare should be. At Bookmark Medical, we’re building a healthcare experience rooted in trust, teamwork, compassion, and continuous progress. If you’re a Patient Service Specialist who believes relationships matter and meaningful care start from within, you’ll feel right at home here.
Requirements
- Experience in healthcare, customer service, or administrative role
- Strong communication and interpersonal skills
- Comfort working in a fast paced, team-oriented environment
- EHR proficiency (Athena or eCW preferred)
- A positive attitude and a commitment to patient centered service
Responsibilities
- Greeting patients and checking them in with warmth and professionalism
- Managing incoming calls, messages, and patient inquiries
- Scheduling appointments, referrals, follow ups, and co pays
- Assisting with insurance verification and prior authorizations
- Supporting clear communication between patients and providers
- Updating and maintaining accurate information in the EHR
- Helping keep the front desk organized, efficient, and patient ready
Benefits
- Medical, dental, and vision coverage
- Company funded HSA + exclusive healthcare discounts
- 401(k) with company match
- Company paid life insurance
- Flexible time off + Vacation Exchange Program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
