Part-time Patient Services Specialist - Pineville
About The Position
Under general supervision and according to prescribed procedures, greets patients, prepares forms, collects, verifies and enters patient information into Centricity necessary for the timely and accurate processing of patient claims. Prepares paper work necessary for the patient visit. Answers incoming phone calls and directs calls, makes appointments, performs cashier duties as directed by the Practice Manager to include posting of charges, collection of co-payments/co-insurance and balances due. Follows process for release of medical information and FMLA/disability forms completion as requested. At OrthoCarolina, our team is our greatest asset and the foundation of our success. We are a diverse group of individuals, accountable to each other to uphold the standards of excellence and promote an environment of teamwork throughout the organization. OrthoCarolina has 43 unique care locations with over 1300 professionals who share a common goal to make lives better. We are currently searching for a Patient Services Specialist to work with our OrthoCarolina Pineville team. This position is Monday-Thursday 9am-2pm. The Patient Services Specialist greets patients, prepares forms, collects, verifies and enters patient information into EPIC necessary for the timely and accurate processing of patient claims.
Requirements
- Excellent customer service skills
- Working knowledge of insurance
- High school graduate and/or associate or bachelor's degree
- Prefer minimum of one year experience in medical clinic setting.
- Health Care
- Health Insurance Portability & Accountability Act (HIPAA)
- Medical Records Management
- Medical Terminology
- Patient Care
- Patient Charting
- Patient Education
- Patient Information Education
- Certifications
Nice To Haves
- Epic/EMR background a plus
- Medical terminology
Responsibilities
- Greets patients, prepares forms, collects, verifies and enters patient information into EPIC necessary for the timely and accurate processing of patient claims.
- Prepares paperwork necessary for the patient visit.
- Answers incoming phone calls and directs calls, makes appointments.
- Performs Cashier duties as directed including posting of charges, Collection of co-payments/co-insurance and balances due.
- Follows the process for release of medical information and FMLA/disability forms completion as requested.
Benefits
- paid company holidays
- wellness programs
- tuition reimbursement
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
