Patient Services Specialist - Behavioral Health

Providence • Seattle, WA

9d • Onsite

About The Position

At our Behavioral Health & Psychiatry Clinics, we open our doors to whole-person care by supporting a wide range of mental health concerns. Join our team to support the emotional well-being of all, especially those who are most vulnerable. Patient Service Specialists are responsible and accountable for the coordination of information and support needed for the flow of patients at our clinics. As a patient-facing caregiver, you’ll provide customer service, helping patients through processes like check-in, registration, billing/financial aide and insurance. Patient Service Specialists work in conjunction with our clinical teams to assist with scheduling, clinic operations and more. Swedish Medical Group (SMG) provides an extensive range of ambulatory services to patients throughout the Puget Sound. As a caregiver with SMG, you’ll support the delivery of cost-effective, clinically competent, reliable healthcare by following our core values of Justice, Excellence, Dignity, Integrity and Compassion. Join our team and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. The Patient Services Specialist – Journey Level performs all core front-office functions with increased independence and efficiency. The Journey PSS is capable of performing all aspects of the Associate PSS. This role is responsible for patient registration, appointment scheduling for routine and basic healthcare services, and general clerical duties. As a fully engaged member of the care team, the Patient Services Specialist demonstrates a commitment to compassionate service, effective communication, and operational excellence in support of Providence patients and their families. Providence caregivers are not simply valued – they’re invaluable. Join our team at Swedish Health Services DBA Swedish Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Requirements

• 1 year - Medical office or related healthcare experience or, 6 months - Experience as a Providence employee in an Associate PSS position.

Responsibilities

• Coordination of information and support needed for the flow of patients at our clinics.
• Provide customer service, helping patients through processes like check-in, registration, billing/financial aide and insurance.
• Assist with scheduling, clinic operations and more.
• Patient registration.
• Appointment scheduling for routine and basic healthcare services.
• General clerical duties.

Benefits

• Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security.
• We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed