Patient Services Specialist (Front Office Receptionist)

American Vision Partners • Lubbock, TX

1d • Onsite

About The Position

As our highly visible Patient Service Specialist, you'll be patient's first touch and are responsible for gathering important information for their visit and providing an exceptional patient experience.

Requirements

• High School Diploma or GED required
• Detail oriented, reliable, and able to multi-task in a fast-paced, high-volume work environment
• Excellent verbal and written communication skills
• Dedicated to creating a quality patient experience

Nice To Haves

• Medical Front Desk experience preferred
• Flexible schedule

Responsibilities

• Greeting patients and visitors warmly in person or by telephone
• Checking patients in and out
• Scheduling clinic and surgical appointments to include all pre-operative and post-operative appointments
• Reviewing all paperwork with patients; consents for procedures
• Verifying insurance and collecting payments
• Maintaining patient medical records

Benefits

• medical and dental insurance
• significant eye care discounts
• 401(k)
• paid holidays
• PTO
• Sick Time
• pet insurance
• opportunity for growth

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees