Patient Services Specialist Team Lead

Florida Cancer Specialists•Ocala, FL

2d•Onsite

About The Position

At Florida Cancer Specialists & Research Institute (FCS), we believe our people are our strength and we invest in them. In addition to having a positive impact on the people and communities we serve, associates benefit from significant professional opportunities, career advancement, training, and competitive wages. FCS has built a national reputation for excellence. With over 250 physicians, 220 nurse practitioners and physician assistants and nearly 100 locations in our network, we utilize innovative clinical research, cutting-edge technologies, and advanced treatments to provide world-class cancer care. FCS offers patients access to more clinical trials than any private oncology practice in Florida, with patients having access to ground-breaking therapies in a community setting. FCS is a smoke-free workplace, meaning smoking is not permitted on any FCS Campus or Property. Employees may not smell of smoke while at work, FCS does not provide smoke breaks, and there are no designated smoking areas on FCS Campus or Property. Medical Marijuana cards are not recognized.

Requirements

Excellent communication skills to train staff.
Excellent interpersonal skills to work with a variety of personalities.
Attention to detail.
High school diploma or GED required.
Valid Florida Drivers License.
Background, drug, and nicotine screens.
All offers of employment at Florida Cancer Specialists & Research Institute are contingent upon clear results of a thorough background screening.
As a condition of employment, FCS requires all new hires to receive various vaccinations, including the influenza vaccine, barring an approved exemption.
FCS is a drug-free workplace, and all new hires will be subject to drug/nicotine testing.
Medical Marijuana cards are not recognized.

Nice To Haves

Minimum of 1 year of patient services specialist experience at FCS is strongly preferred.

Responsibilities

Responsible for performing all front office tasks and to assist wherever needed in the office.
Assist in training new personnel in front office positions.
Act as a resource person for all office staff and patients.