Patient Services Specialist I

Texas Tech University • Lubbock, TX

1d

About The Position

With close direction, the PSS I performs standard clerical responsibilities that impact clinic patient flow, in accordance with established procedures. Responsibilities may include registration, scheduling, collections, and/or insurance authorizations. Greets patients professionally and courteously at the beginning and end of the visit. Requests insurance information and updates as necessary. Scans insurance and patient picture identification into the EMR. Correct patient's demographic information as necessary. Call patient to verify rescheduled appointments. Request any additional payments and schedule the next follow-up appointment and or testing.

Requirements

• High School diploma or equivalent.

Responsibilities

• Greets patients professionally and courteously at the beginning and end of the visit.
• Requests insurance information and updates as necessary.
• Scans insurance and patient picture identification into the EMR.
• Correct patient's demographic information as necessary.
• Call patient to verify rescheduled appointments.
• Request any additional payments and schedule the next follow-up appointment and or testing.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED