Patient Services Specialist - Behavioral Health
About The Position
The Patient Relations Representative (PRR) is the first point of contact to patients or visitors in person or by phone. This position plays a key role in maintaining a high level of patient satisfaction by providing exceptional customer service. Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence St Vincent Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Requirements
- 1 year customer service experience, or Successful completion of Providence internship.
Nice To Haves
- 1 year Medical office or health care experience.
- Basic experience with electronic medical records and/or computerized billing systems.
- Medical terminology experience.
- Rooming position: CNA, non-credentialed MA, EMT experience, or similar experience.
Responsibilities
- Serve as the first point of contact to patients or visitors in person or by phone.
- Maintain a high level of patient satisfaction by providing exceptional customer service.
Benefits
- Best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
